.Insurance agents are making use of artificial intelligence, yet what resources specifically?Lisa Gobber, Nationwide's P&C supervisor of purchases, talked with Digital Insurance coverage about just how insurance agents are engaging with numerous AI innovations. " They are actually considering which of their companies are actually acquiring certainly not just the modern technology yet the knowledge control and also training support. They typically want to places like the merchant that they utilize for their organization control body or even their client partnership control system," Gobber stated. "They're looking for one thing logical or complementary from a training pathway as well as an adoption viewpoint." Digital Insurance communicated by means of e-mail to insurance agents as well as firms to figure out what AI tools they're utilizing. The written reactions have been lightly revised for clearness..